A Krispy Kreme employee claims a significant amount of money was taken out of her paycheck due to a payroll error in a viral TikTok.
Photo by Nahima Aparicio on Unsplash
TikToker Alexis says in the video that when she woke up in the middle of the night something told her to check her bank account. To her surprise, her direct deposit of $278 hit her bank account at 3 am.
The amount seemed low to her considering she worked 46 hours that pay period. She does explain that she took a pay cut after taking a new position with the company but as she says, the “math is not mathing” in regard to the low amount.
Referencing her paystub, Alexis notices Krispy Kreme “took money back” after they didn’t apply the new pay rate that came with her new position. This resulted in the $434 being taken from her paycheck.
She says she reached out to human resources, payroll, and the general and district managers about the situation but hasn’t heard back. At least when the video was posted.
“I’m at the point where I’m leaving here with something. $434 is a lot of fucking money. And I worked Thanksgiving. I could have been with my kids being thankful.”
The Tiktok has since gone viral, with commenters sharing ideas for how she should handle the situation if she doesn’t hear back.
Here are some of their suggestions.
You Can View The Full Video Here:
@lifewithlexxm
In a video responding to one viewer, Alexis explains that the payroll system “automatically took all of the money out” after Krispy Kreme “backdated” her pay to the lower rate that came with her new position.
After being notified, payroll stood firm saying her pay was correct. However, Alexis explained that she was supposed to be paid the full amount. Her GM and the district manager also said that she was paid the correct amount.
“You’re not going to sit there and tell me that that is my fault that they didn’t change my pay rate. I’m not able to go into the computer system and change my own pay rate.”
According to Alexis HR eventually took responsibility for the mistake. According to them, the computer had an “error.” Once the check was backdated, it took the money out of her check. She also added that they promised to correct this mistake by paying her back in full the following week.
You Can View The Response Video Here
@lifewithlexxm Replying to @brownin.nikki update **
In another video, Alexis explains her decision to take a pay cut in the first place. After her store stopped selling donuts they couldn’t work with her schedule at a nearby store. So, her only option was to take a full-time position at a lower hourly rate or work as a part-time donut maker at another store.
She chose to take the pay cut even though it sounded “fishy” and “illegal.” After all of this, she says she is looking for a new job.
You Can View The Response Video Here
@lifewithlexxm Replying to @detgem1978