Passengers on a commercial airliner were left bleeding from their noses and ears after a cockpit crew forgot to maintain the cabin pressure system during a flight in India.
According to India’s Ministry of Civil Aviation, more than 30 passengers on the 166-passenger flight suffered bleeding from their facial orifices on the Jet Airways flight from Mumbai in western India to Jaupur in the north.
Travelers were treated at the Chhatrapati Shivaji International Airport in Mumbai after the aircraft was forced to turn back mid-flight.
@jetairways Flight 9W 697 made an emergency landing back in Mumbai. Airplane lost pressure immediately after taking off…scores of passengers including me bleeding from nose….no staff to help…no announcement on board to wear the oxygen mask.passengersafety completelyignored pic.twitter.com/vO9O95aMCP
— Satish Nair (@satishnairk) September 20, 2018
Videos and photos posted to social media show passengers wearing oxygen masks. According to some accounts, crew members did not direct travelers to put them on, nor did they apologize or explain the situation.
— Gravina pereira (@PereiraGravina) September 20, 2018
Transport official Lalit Gupta told the Hindustan Times that the crew neglected to press the switch that would have maintained cabin pressure in the plane and “as a result, oxygen masks got deployed.”
The cockpit crew were suspended from their duties pending investigation.
— Darshak Hathi (@DarshakHathi) September 20, 2018
The Indian airline released a statement explaining said the flight “made an air turn back due to loss in cabin pressure. The B337 aircraft, with 166 guests and 5 crew landed normally in Mumbai. All guests were deplaned safely and taken to the terminal. First aid was administered to few guests who complained of ear pain, bleeding nose etc.”
Hi @jetairways Mumbai. Your flight number 9W069WK to Jaipur this morning took off and then returned due to inability to maintain cabin pressure. Don’t you think announcements and status updates would help? Terribly shoddy!
— Havovi (@havoviw) September 20, 2018
The airline was “making alternative flight arrangements for guests on this flight. Jet Airways regrets the inconvenience caused to its guests,” concluded the statement.
Eight people were reported to be hospitalized.