A TikTok video recently went viral after showing how Walmart upcharges its customers at the checkout register compared to the prices listed on the aisle.
“You guys, Walmart is scamming people, so, listen up,” says TikToker Brenna (@brennasbakery). According to Brenna, she went to Walmart to purchase Wilton chocolate for a cake recipe. The price was listed as $2.62 both online and at the aisle, but when she went to check out, Brenna was shocked to discover that the chocolate was ringing up at $4 apiece.
Brenna, having noted the price difference, alerted the cashier to the discrepancy, and they corrected the price easily. Unfortunately, this wasn’t the only one of Brenna’s items to ring up much higher than their listed price.
The TikToker claims in her video that Walmart is purposefully scamming its customers, since most people don’t look at their receipts after checkout.
“I understand inflation is making a lot of prices go up,” she says, “but if the price is also indicating something online, you can buy it for that price online, and it’s that price in the aisle, they’re scamming you. They’re purposefully marking up prices because most people are not gonna check that when they’re checking out.”
She goes on in the video to warn her viewers to always confirm the prices when purchasing items from Walmart.
“They’re jacking up their prices, and it is not aligned with inflation,” she closes out. “They’re ripping you off. I don’t know how this isn’t a lawsuit yet.”
In the nearly two weeks since the video was posted, it has been viewed over 310.8k times and liked 48.9k times, as viewers shared their own experiences in the comments.
One said, “This is on going!!! I noticed on several receipts.”
“This has happened to every item in my cart when I go to Walmart,” another one wrote, “but it’s within Walmart policy that they will price match with their online price, Target price or the price listed on the shelf.”
“This happened to me! The only reason I knew was bc I checked on the app!!” a third added.
“Yeah that happened to me I bought groceries and they charged me $150 for one item she fixed it,” said a fourth.
Still others, including the creator herself, reminded folks to be kind to Walmart employees, since corporate is what controls the prices.
“Hello friends!! You should definitely bring up the price adjustment but please remember to be kind to the employees they’re people like us,” one said.
Another concurred, “Hey Walmart working here, make sure you let people know not to get mad the the actual workers there in the store please, we have no control on price.”
Others added that there are allegedly other reasons for these issues at checkout.
“I use to do mods at Walmart and they are supposed to be done when prices or new items are added it’s supposed to happen when they change the mods,” said one person.
“I don’t think it’s ‘ripping people off’ they’re just not correcting the modules. We get just as mad when the ppl before us never completed their work,” another added.